Return Information

Our Standard Return Policy

With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send most items back within 30 days of delivery.*

Start the return process within 30 days of receiving your item.
We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.

* You should note that this return policy does not apply to certain items such as electrical components.

Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:

Sending you replacement parts or accessories
Replacing the product or
Issue a refund**
And we’ll also cover the cost of any return shipping
If the product is not defective, return shipping fees will apply.

**Refunds will be issued after returned products are received and reviewed by our staff.

Be sure to request a return from your Account Page>Order History>View Order and include a copy of your original receipt with all returned items! Situations other than "Standard Returns" will be handled according to our staff's qualified discretion.

At Watt's Truck Center, we take pride in our legendary customer service and we will always put the customer first!